HELP

Frequently asked questions

Where do you ship?

We ship worldwide. The delivery options for your country are shown at checkout.

How long will my order take?

Orders are prepared in 1–3 business days and delivered in 8–12 business days after dispatch. You'll receive a tracking link by email once your order ships.

How do returns work?

You can return eligible items within 30 days of delivery. Return shipping is paid by the customer, unless the item arrived damaged or incorrect. See our return policy for details.

How do I find my size?

Every product page includes a size chart with the measurements of each size.

How can I contact you?

Email us at support@oldenmere.com or use our contact form, and we'll get back to you as soon as possible.